Online Student Support Hubs
This project evaluates whether structured online student support hubs improve persistence, academic performance, and engagement for students enrolled in online courses.
Research question
Do centralized, technology-enabled support hubs help online students find and use services early enough to improve their academic outcomes?
Why it matters
Online students often encounter support systems built around a physical campus. Understanding whether integrated digital support improves access and persistence can help institutions redesign services for online learners.
About the project
The evaluation examines how students engage with online support services and whether access to structured, technology-enabled assistance changes course persistence and performance.